Data Export and Deletion

Your data is yours. You can export every record we have stored for you, and you can delete your account permanently at any time. There are no contracts, no retention periods you cannot escape, and no premium-tier gating on export.

Per-resource CSV exports

The fastest way to get a single dataset out is the Export CSV button on each page:

• Inventory → Export — every item, with all custom fields.
• Sales → Export — every order, with line items.
• Ledger → Export — every income, expense, refund, adjustment.
• Mileage → Export — every logged trip.
• Imports → Export — history of every import run.

The CSV reflects whatever filter is currently applied — so if you have filtered Inventory to "Sold in 2025" the export contains only those rows. Clear filters first if you want everything.

Full-account JSON export (GDPR)

For a complete dump that includes every table we store about you, use Settings → Your data → Download everything as JSON. The export contains:

• Profile (email, display name, plan, created/updated timestamps).
• Items, listings, orders, ledger entries, mileage trips, purchase locations.
• eBay connection metadata (eBay user ID, scopes granted, connected-at timestamp). Not included: encrypted access/refresh tokens — those are decrypted only at use and never written to disk in plaintext.
• Import history.
• Sync history (timestamps, errors).

The JSON is one large file (typically 1-50 MB depending on inventory size). It is structured for re-import into another tool or self-hosted instance if you ever want to move; we publish a JSON schema alongside the export.

Account deletion

Settings → Your data → Delete account removes:

1. All your inventory, listings, orders, ledger entries, mileage trips, locations, imports.
2. Your eBay tokens (immediately — even before the deletion job runs).
3. Your Supabase auth row.
4. Your Stripe customer record (if you ever upgraded).

You will be signed out and bounced to the marketing page. The deletion is processed within 30 seconds.

We retain anonymous aggregates (counts of items synced, errors encountered) for service health metrics — these contain no identifiers tying back to you.

What we do not delete on account deletion

• Audit logs of money movements through Stripe. US tax law requires us to keep records of payments for 7 years. The retained record is the Stripe receipt — your name, email, and amount. Nothing else.
• Email logs from our transactional mailer (Resend). Bounce / delivery metadata, retained 30 days, then purged.

Reconnecting eBay after deletion

If you delete your account and later sign up again with the same email, you will start fresh — none of your prior data is recoverable. You will need to reconnect eBay; eBay's OAuth flow will treat you as a new third-party connection on their side.

Data residency

All data is stored in the United States (Supabase Postgres + Stripe + Resend, all US regions). We do not transfer data outside the US.

Questions?

Email 11sosam11@gmail.com and we will respond within one business day. For urgent deletion requests (e.g. compromised account) we usually respond same day.